We want to support you and your loved ones to the fullest and not exploit you during this harsh situation. Therefore many of our services and features can be used free of charge.
But, to be able to also support you in the future with your care, we need to cover our costs. Due to this, there is a single-time service fee for each request to cover the cost of processing it and sending it to the insurance. The prices differ, depending on the chosen mailing method, and are between 5 to 10 euros.